PRODUCT

RetailPace Monitoring

Proactive monitoring and alerting for your e-commerce platform. Stay ahead of issues before they impact your customers.

Core features

Real-time Monitoring

Continuous health checks and performance tracking across your entire storefront, APIs, and third-party services.

Proactive Alerts

Intelligent alerting via Slack, email, or PagerDuty before problems reach your customers and affect revenue.

Log Analysis

Deep-dive into application and infrastructure logs with automated pattern detection and anomaly identification.

Performance Dashboards

Visual dashboards with key metrics, historical trends, and real-time KPIs for your entire commerce stack.

Error Tracking

Automatic error classification, deduplication, and prioritization so your team focuses on what matters most.

Uptime SLA Reporting

Detailed uptime reports and SLA tracking to keep your team and stakeholders informed with hard data.

How it works

01

Collect

RetailPace agents collect logs, metrics, and traces from your commerce platform, infrastructure, and integrations in real time.

02

Analyze

Machine learning models analyze patterns, detect anomalies, and correlate events across your entire stack to surface actionable insights.

03

Alert

Smart alerts notify the right team members through the right channels, with full context and suggested resolution steps.

04

Resolve

Detailed root-cause analysis and historical context help your team resolve issues faster and prevent recurrence.

CAPABILITIES

Everything you need to keep your store running.

SFCC MonitoringShopify Plus MonitoringBigCommerce MonitoringCustom Platform SupportAPI Health ChecksCDN PerformancePayment Gateway MonitoringCheckout Flow TrackingThird-party Integration AlertsCustom Metric DashboardsIncident ManagementOn-call Scheduling

RetailPace supports all major e-commerce platforms out of the box. Custom integrations available for bespoke setups.

Interested in our monitoring solution?