RetailPace
Monitoring
Proactive monitoring and alerting for your e-commerce platform. Stay ahead of issues before they impact your customers.
Core features
Real-time Monitoring
Continuous health checks and performance tracking across your entire storefront, APIs, and third-party services.
Proactive Alerts
Intelligent alerting via Slack, email, or PagerDuty before problems reach your customers and affect revenue.
Log Analysis
Deep-dive into application and infrastructure logs with automated pattern detection and anomaly identification.
Performance Dashboards
Visual dashboards with key metrics, historical trends, and real-time KPIs for your entire commerce stack.
Error Tracking
Automatic error classification, deduplication, and prioritization so your team focuses on what matters most.
Uptime SLA Reporting
Detailed uptime reports and SLA tracking to keep your team and stakeholders informed with hard data.
How it works
Collect
- Platform logs & metrics
- Infrastructure traces
- Third-party integrations
- Real-time data ingestion
Analyze
- ML pattern detection
- Anomaly identification
- Cross-stack event correlation
- Actionable insights
Alert
- Smart notifications
- Right channel, right person
- Full incident context
- Suggested resolution steps
Resolve
- Root-cause analysis
- Historical context
- Faster resolution
- Recurrence prevention
Monitoring that comes with a team behind it
RetailPace doesn't stop at a dashboard. Alerts reach ForkPoint engineers who know your commerce stack, so issues get triaged, diagnosed, and fixed instead of just flagged.
- Detected
RetailPace spots the anomaly
Checkout errors climb above baseline.
- Assigned
A ForkPoint engineer picks it up
Someone who already knows your stack.
- Resolved
Fixed at the root
Cause documented, recurrence prevented.
Everything you need to keep your store running.
RetailPace supports all major e-commerce platforms out of the box. Custom integrations available for bespoke setups.