25 Jun AI Chatbot for E-Commerce That Customers Love
AI chatbot helps e-commerce brand automate 70% of support, reduce tickets, and boost customer satisfaction with 24/7 self-service....
AI chatbot helps e-commerce brand automate 70% of support, reduce tickets, and boost customer satisfaction with 24/7 self-service....
How AI is transforming the way developers write, test, and debug code—real-world insights from the team at ForkPoint using today’s top AI tools....
A s a growing business, it’s normal to face challenges with retaining customers. Starting a loyalty program is a smart move to boost customer satisfaction and long-term engagement. Just remember to take it slow and plan carefully from the very beginning. When you're excited about launching a...
T he future of eCommerce isn’t about templates and rigid storefronts—it’s about flexibility, innovation, and seamless customer experiences. Headless commerce is leading this transformation, allowing brands to break free from traditional limitations. As brands seek greater control over their digital experiences, Shopify and Salesforce Commerce Cloud (SFCC)...
D id you know that Shopify’s App Store boasts over 8,000 apps, while Salesforce Commerce Cloud (SFCC) offers a tightly curated selection of integrations? The battle between these two eCommerce giants is not just about platform capabilities—it’s about the strength of their ecosystems. As businesses seek more...
I n the fast-paced world of eCommerce, selecting the right platform can make or break your online business. With options ranging from user-friendly solutions like Shopify Plus to enterprise-grade platforms such as Salesforce Commerce Cloud (SFCC, formerly Demandware), businesses face a crucial decision. Should you prioritize...
"Fork Point" Ltd. is a beneficiary under the project "Development of an Innovation at Fork Point Ltd.", implemented in connection with the concluded administrative contract for BFP No. BG16RFPR001-1.001-0295-C01 under Procedure No. BG16RFPR001-1.001 "Development of Innovations in Enterprises", part of the Competitiveness and Innovation in...
ForkPoint partnered with Stine Home & Yard to implement Salesforce’s Shop the Store, enabling real-time inventory visibility and driving measurable results....
Managing product data at scale is a challenge for e-commerce businesses. This case study explores how an AI-driven solution automated data enrichment, image enhancement, and real-time updates, leading to 10x efficiency and a 70% reduction in manual effort....